It’s easy to feel overwhelmed and inadequate when you hear from desperate and broken people.  Though they are looking for answers, we mentors have to remind ourselves that we are not counselors and we cannot fix their pain.  We can pray, listen, ask clarifying questions, help them to consider biblical truths, and encourage them through that process, BUT we cannot shoulder the responsibility of transformation.  That job belongs to the Helper, the Holy Spirit, who guides us into all truth and glorifies Jesus (John 16:7-15).